Started by: moanasmith
in: COVID-19 Funding & Support
Started by: vanessaeose
Started by: Mvickers
Started by: esjay
Started by: itsmecarey
Started by: Rachael Roberts
Started by: ArohaCatering
Started by: Mr Candys
Started by: jcyshin
Started by: Anonymous
hi there other than the wage subsidy is there any other support out there for small businesses I have 2 businesses Renovations and a labour hire…thank youMoana
I need advice on setting up coffee roasting business?
We have a small cafe as part of our larger retail stores. We struggle to keep our food costs and wage levels right. We have really good sales. I was wondering if there is a simple APP or software that would help manage or work out pricing for each dish or cabinet item we sell. I don’t want anything too complicated. Also with the 2 wage increases we need to reprice everything. Also is there a sum such as if your food costs on a dish are 1/3 you multiply that figure by three for your sell price? Or is it more complicated than that. Thanks in advance for your help 😊
Hello Team,we are a new start up selling ready to eat meals through our website gourmetbrothers.co.nzwe have had virtually no orders at all while we read in media that this trend is on the up and such businesses are likely to do well in coming times. We have offered a mix of lifestyle meals like keto, vegan, gluten and dairy free, however still no luck. We invested all savings to come here and are running out of ideas. We would really appreciate if you guys can look at our website and suggest us what could we do to get going.Thanks heaps.RegardsRonnie
We produce jar honey that have been ranged in one of the main supermarket chains in New Zealand for a couple of years. Whist we trade as a honey company, we’re actually a Maori land trust with 9000ha in an isolated part of NZ so we also do projects in research and development for our indigenous forests and biodiversity. Our kaupapa is for our people and land, so training people from our community and creating meaningful jobs are real drivers for us. The commercial implications of this kaupapa for our business is that it runs on tighter margins than most.Our brand is positioned as higher value, offering provenance and high quality monofloral forest tree honey range. We have done OK in supermarkets as higher end choice for customers but with Covid-19 lockdown sales collapsed to 25% of ‘normal’. A number of factors appear to have caused this drop – overseas tourists may accounted for up to 20% or more of ‘normal’ sales – we can’t really tell. Belt-tightening of course is another factor, and less shopping in supermarkets in at least the lockdown period. Whatever the case we are in deep shtook. Our response has been expand in supermarkets (go into the other main chain), but at the same time we are facing really fierce price competition. Whilst we have C1-9 crisis we are also facing a crisis in the honey industry. Manuka boom led to overpricing and overproduction of non-manuka honey for blending but then new labelling standards killed all that, and now with glut prices for non-manuka have dropped way below cost of production. Big companies seem to be happy to supply the NZ market with honey priced lower and lower even thought this is not profitable or sustainable. We are unable to compete with this. We have already dropped some of our honey pricing below COP in order to compete but holding other varietals at break even and find despite our special offering we just cannot compete. We need advice on how to deal with our brand/market in NZ.We have exported to China and Japan in the past but partners there have fallen over. We are talking to old contacts and have a range of leads we are following up but it is a shotgun kind of approach depending on what market out contacts operate in. We need help in getting export going.We are also doing all we can with capability we have to do more e-commerce and although we have grown this a lot, it is still small in the scheme of things. Keen to discuss further details with an advisor. We are able to get advice on finance and HR issues but market and brand management so much harder to get. Look forward to hearing from you…
Hi all – I am a startup business manufacturing healthy dry baking mixes. I’m wanting to get my products allergen tested for gluten, dairy and nuts (the ingredients are gluten free, dairy free, and nut free, and the suppliers and myself have strict food control processes in place, however my suppliers note that allergen free claims should not be made unless tests are done). What is the easiest and best way to get these tests done? I’m aware of several labs in NZ that can do it however the costs seem to be quite high. I’m wondering if there are any alternatives – e.g. buying a test kit where I can test the products myself on a regular basis.Any and all advice appreciated!!Thank you :)Shayna
I want help with Social Media, can anyone recommend a company that does this? based in Christchurch
Hi, Thanks so much for this much needed help.We are in the food business and have a wonderful new product that we want to launch. We do not have much experience in marketing and would love to have some advice in the most cost effective and effective way to get our product out there.Thanks a million.Carey
Can anyone advise me of an app/ programme to use for online ordering and payment?I have a cafe and would like to be able to sell takeaway coffee and baking.
How much time and money do I spend on implementing new business ideas to make money when my once busy catering business needs large events in order to survive?I predict this will take some time to restore as most larger events are planned in advance etc. some things I’m considering is opening the front of my premise to sell food but I’d potentially need to buy a coffee machine and/or get an alcohol licence for evening meals. We’re currently experiencing difficulty with smaller delivered jobs not even covering costs. How do I plan for a future that is so uncertain? I’m nervous to invest money in a sinking ship, how does one know when to walk away?thanks
Hi team, I’m looking for some help with marketing, our business is very local based and we have always enjoyed a good turnover, however now that we have opened up in level 3 to online orders for delivery and takeaways we have managed to only get 10% of our sales for this first week. I wonder if it is our online presence or the way we are attempting to get our message out there, or simply our old customers are not web-based, so how do we still communicate with them? I am also wondering it is something as simple as we are passing on the credit card fees charged for processing credit cards, have your team found any information to support lack of sales due to credit card charges, or have you come across any payment solutions to offer direct bank transfers free of charge. Other than invoicing and waiting on payment as this does not work over weekend transfers.
Greetings, we operate an ice cream truck in the sunny Hawkes Bay. Aiming to open in Alert level 2, we have a major concern over contact tracing. As our customers are predominantly children, how do we ensure they are providing us contact details safely? If we take orders online or by phone contract tracing is not an issue, however the bulk of the payments we receive from children is by cash. We have already worked out how to use cash safely, that is the easy part.We plan to leave hand sanitiser on a table for customers to use prior to collecting their order and a visitor book for contact details. How do we ensure customers are sanitising their hands without hovering over them? How do we ensure customers are completing the visitor book with their correct details without physically checking each time? If we use a visitor book, how do we protect children’s privacy? If there is an adult with a child, are just the parents details all we require? We are concerned about the potential dangers of: Customers handling pens and the visitor book with out sanitising.Not collecting the correct details of each customer.The privacy of each customer (particularly children where there may be a custody issue or restraining order in place), The extra time spent on each customer and whether we need to increase our prices to cover this?Any advise would be fantastic thank you.
We’re really keen to chat with F&B businesses to assist them with on-demand, last-mile delivery! We want you to stand out with a same-day delivery service without having to pay outrageous fees!We’re a white label, on-demand delivery service, that allows restaurants to offer fast delivery of their food, direct from their website.Anyone that would be willing to share the struggles or insight with us would be great, we need your help in getting this started! email@example.com
HELP !!! – Hi there, my brother owns a small cafe on the North Shore, and due to this COVID-19 lockdown, he has been closed since the the lockdown began. Even though he is trying to reopen tomorrow and conduct his business in a way with minimal contact as per government guidelines, he is still going to struggle, as he main income, comes from the local businesses around him, in other words his regulars. Can someone help me find a way for him to try and get his business back up and running. I know there are uber eats and other delivery companies, I don’t know how much the charge or what is involved, however in my mind, this may be his only way to prevent foreclosing. He hasn’t been able to pay his rent for April 2020, and I sincerely doubt he has the funds at this stage to pay for May 2020. We desperately need help as our whole family lives from this business. Closing for a month has depleted our savings and we don’t know what we can do to get this business up and running again properly.
Hello, I have made the decision to close my hospitality business – restaurant. All forward bookings have been cancelled. It was for sale for the 4 months prior to the covid19 crisis however then it had “worth”. Regular monthly function bookings and also advance bookings and a healthy turnover. It relies heavily on the tourist trade, both summer and winter as we are close to Tekapo and en-route to Queenstown. It is in a small older population community, so therefore don’t really have a local base to draw on. I am now wanting to get out, as I have another career that I can return to that offers a secure income. My main aim at the moment is to rescue what I can of the initial capital investment that I put in. I will put it up for sale on trade me for “offers” which will mean that the plant, fixtures and fittings will go to the new owner, but if it doesn’t sell (which I am not hopeful about) how do I get rid of all the plant, fixtures and fittings. Are there companies that can come in and buy all of this and remove it for them to resell/auction and are they going to want to buy it when they too have no certainty of resale in the current climate. We currently do not have any debts that we need to cover, as we are all up to date as of 20/4. The current lease expires 1 July and of course I will not be renewing it, although there is a right of renewal available 3 + 3. As I have said, all I really want to do is recoup some of my investment so that I do not lose the lot. Re-opening will result in the need for me to go into debt which I do not want to do. What is the best way for me to proceed?
Hi there, we own a small takeaways in a small town. Do you know if a business can take eftpos payments if they’re doing it in a safe manner ie contactless shield between customer and business and sanitizing between every customer. Obviously they’re not allowed inside the shop but the customer could phone through the order then walk up to the shop front to pick up with a number system so they know when its ready.So many businesses couldn’t implement a system for taking payments online and I’m assuming the likes of McDonalds etc will be taking eft through drive through. Also so many people in our town wouldn’t be savvy with online payments or apps.Thanks in advance😁