Started by: moanasmith
in: COVID-19 Funding & Support
Started by: kylierae
Started by: Blank
Started by: OPENROAD
Started by: Amber
Started by: Jono Earles
Started by: E-Scooter Tours New Zealand
E-Scooter Tours New Zealand
Started by: Andrew Schwass
Started by: ohopedude
hi there other than the wage subsidy is there any other support out there for small businesses I have 2 businesses Renovations and a labour hire…thank youMoana
How can I get domestic tourism business please?
we have a holiday accomodation business . It is very seasonal most business is over summer. It is domestic market so no issues with the international tourist trade . we are looking to grow our market . also looking to “pivot” and add a cleaning service to other property owners who dont use us for booking their houses. we would like also to look to expand the business into another region . Alternatively we could sell the business and how would we value the business for sale ?
Kia ora awesome business advisors!Got some great advice a couple of months ago so circling back to ask about a new initiative we are trying. I own Nature & Nosh Tours – we run hiking and food tours across the Waikato and Coromandel with a 100% international audience pre-covid. We created a kiwi-focussed series of short escapes called the Guide Series and a few bookings have started to trickle in.I’m a couple of weeks away from launching our Corporate packages. I’m really excited about their long-term potential. We’ve partnered with Sanctuary Mountain Maungatautari to offer bespoke half day to multiday corporate experiences for small groups of 6-15 that can incorporate: walking meetings (in nature), our immersive bush boardroom table for strategy sessions (facilitated or non-facilitated), wild food foraging, Rongoa Maori (traditional maori medicine) experiences, local food and wine tasting and demos, kayaking adventures and boutique or luxury accommodation.Through our partnership with Sanctuary mountain, our packages will contribute funds directly back to their conservation work and bird breeding programmes.I think from my research the bush boardroom and walking meetings are totally unique in NZ (has anyone come across anything similar?).I just wanted to ask questions around format. My background (before tourism and marketing) was conference & event management, so I know there may be opportunities for pre and post conference programmes. Sanctuary Mountain is based 50mins south of Hamilton and 1 hour from Rotorua, 1hour 20 from Tauranga.For companies looking for a company strategy session out of the office for their exec team, or team-building in nature with their small team, would this normally be half a day, or a full day including travel, or overnight? What time of year do they generally look to do something? (I know it will probably vary).I know companies generally have budget set for something like this, just looking for some insight if possible and maybe even a rough idea of budget per person. It’s almost impossible to find pricing online for similar packages as most are bespoke and priced upon enquiry.Thanks so much for any tips and tidbits you can offer.Cheers,Kylie
Kia Ora,How can I promote my luxury drive tours company to the local market? We offer a great service and we need help to tell our story. NZ tourism providers are hoping I can come through with some numbers to help them survive.Kind regardsCarmen
Ruapani ki Waikaremoana owns a small Lodge – about 35 beds. Due to lockdown we lost 3months bookings and almost went bust. To make matters worse our then General Manager took out a PG against the Trust, and that will probably lead to mediation. To save the business we quickly applied to MSD to become a provider for Emergency Housing. Caring for our people has been quite profitable and allowed us to keep our doors open. However we wish to re-open for the tourist season here, which usually starts in October and runs through to February-March. We’re not sure how this is all going to pan out, and would like some advice about a new strategic direction for the business.
Hi any suggestions on how a business that is 100% reliant on overseas clients can keep paying the bills untill our borders are open. We operate in a niche tourism sector catering for clients coming to New Zealand to ride and experience our fantastic country. We are a new & small player in this sector but it has cost us the best part of $250,000 dollars to get where we are. We have spoken to other operators in our sector who all report the same – zero business since the start of level 4. There is talk about shovel ready projects, well we are all ready with clients booked and ready to come & spend in all corners of New Zealand,
unlike just skiers in Queenstown for instance. The very nature of our tours means we go all over the country spending everywhere, be great to hear some suggestions on how to keep our business alive and pay the bills. If we have to start selling our plant & machinery we won’t be here when the time comes. Yes we have all tried to find a New
Zealand market, it just doesn’t exist for the obvious reason, if you ride you’ve probably got your own bike here. Plus you’re going to sort it out yourself. We all understand the why, we now need an answer to how we cope with a situation that is taking away our life’s savings and shuting down our business. No point taking more loans if we can’t pay them back because we don’t have a business. Bit of a catch 22 on that one. The government has worked well in dealing with COVID now they need to work as hard on dealing with the business fallout. Thanks for reading my rant, it’s just we are getting desperate for help.
Kia ora team,I own Nature and Nosh Tours – we offer fully inclusive guided gourmet hiking tours in the Waikato and Coromandel. Pre covid, we had 99% international customers (mostly Aussies). I didn’t want to hibernate and wait for the trans-tasman bubble (which now seems even further away!). So, I decided to create a limited series of escapes for kiwi’s with our local guides. There’s only 6 places on each of the three set date escapes, and I put in more work to creating them than I care to think about. But – I can put on more dates if these sell out.I launched on Friday, and I’ve put a post up on the NZ Made page just waiting for it to be approved. I’ve also done one promoted FB and Insta targeted post so far. Here’s the campaign landing page with links to each escape: natureandnosh.co.nzI’d love for you great experts to take a look at the pages and make any suggestions on if I’m missing anything to help people book/convert? I’m probably banking too much on the NZ Made page post getting a lot of traction and enquiries, but I’ll need to put more into promotion after this if it doesn’t, so any suggestion would be amazing!My target audience is mostly NZ couples, 35 – 60 years (but room for a few solo travellers), interested in health and wellness but perhaps not super confident to organise a tramping escape on their own – or just don’t have the time and want to treat themselves to a getaway after maybe having an overseas holiday postponed. I’ve actively targeted Auckland, Wellington and Christchurch as main centres. People would need to drive to the meeting point and we transport them during the escape from there (2 hours from Auckland), however, we can offer transfers in some instances.Thanks so much in advance!Kylie
What is the best way to market to corporate groups? How do you reach them? Is it by emails and calling? This is for a lodge and also a tourist activity (team building) venture.Thanks!
Hi, I run what was a successful Bed and Breakfast in Feilding, Manawatu. We cater for motor-sport teams who visit Manfeild, but also lots of overseas and national visitors. However, all of our bookings for the rest of the year have been cancelled, and no further reservations have been made until next year. My husband and I rely on the B&B for about 1/3 of our income, so we are struggling. I would love to be able to advertise through social media, but although I am very computer savvy and very good at writing and using conventional advertising (ie newsletters, databases, AirBnB etc), I have no idea how facebook/ twitter/ instagram etc works. We do have a Facebook page, but I am very limited in my ability to use it to its fullest for promotion of our B&B. Where can I go to get some tuition on mastering social media? Please don’t say U-tube as I find that very frustrating. I’m in my 50’s, and would love to learn. Thank you!
Hi thereI look after marketing for NZ Tourism Guide (tourism.net.nz). A bit about NZ Tourism Guide:1) It’s one of NZs largest directories of tour operators in NZ2) Last year 250k visitors per month visited the site each month. Over 50% of the visitors are Kiwi.3) 3 key benefits of tour operators listing with NZ Tourism Guide:a) Tourists visiting their website via NZ Tourism Guide.b) You can list with NZ Tourism Guide for a little over the cost of a flat white a weekc) Being linked to NZ Tourism Guide boosts a tour operators site’s search rankingThe team are passionate about doing their bit to get the industry back on its feet. We’d appreciate advice on any funding available and how we could best attract new tour operators to NZ Toursim Guide. Thanks in advance. Cheers Jono
Thanks for reading this far!E-Scooter Tours launched December last year, offering visitors to Auckland a way to explore the Central City in a fast, efficient & modern way. As we stumbled through with classic startup experiences with website development, advertising in local tourism outlets, spending online advertising etc etc, we ended up with 95% of our business coming through online booking platforms such as Air BnB Experiences & Trip Advisor. Our cliental were also 95% overseas visitors. With this client pool now non-existant, we have regeared to also offer our scooters by hireage for domestic customers as a fun, exciting, innovative & environmentally friendly recreational activity. Our product actually suits the current environment very, very well. The early days of our work involved a lot of trial and error, and we were proud to do this, however now we have less of luxuries time & capital. Our question, for our business, what is the best means of communicating our features and benefits to the kiwi adventurers whether they are looking to adventure across regions or across town at lunch time! We are certain our business can offer people an exciting & affordable escape, we just want to find the best way to convey this. Any help, discussion, direction, critical advice is whole hearted appreciated. Thanks for reading this far!
Hi There,I own a Cycle tour company called Kiwi Journeys where we offer bike hire, tours and transport on Tasman’s Great Taste Trail and the West Coast Wilderness Trail.We have a great business and were have a very good year until covid. The past 3 years have been tough with cyclones, fires and now covid. I’m not one to usually reach out but a friend suggested Manaaki to seek some help. Half of our business is, or was international. so we need to try and survive on domestic clients. My main concerns are surviving which I’m quite anxious about, keeping my top staff, marketing as I can’t see past social media and newsletters. We have debt so loaning more money isn’t an option. Would love to chat and if possible get some help with marketing and website feedback.Many thanks, Andrew
I have a company that sells camper trailers. I now want to expand the business into the hiring out of campers. I want to use sites such as camplify.co.nz and shareacamper.co.nz to advertise on. However both sites need comprehensive insurance in place before I can use their sites. I have insurance but they won’t cover hiring out.How (and with who) do I get comprehensive insurance on my for-hire camper trailer?Many thanks,Gary
How to get some PR for my biz to get the word out to my Kiwi market?I struggle with doing the same thing (marketing) and need some ideas to get to a wider audience…without it costing me a fortune
I have an idea and want support or help to raise to higher areas if people think this could work
Kiwi’s Holidaying at Home
Aim: • Stimulate the economy after
• Focus on Tourism &
Hospitality (keep employment in that sector) • Get Kiwi’s to holiday in NZ and
experience what our country has to offer.
Product: A pre-paid Eft-pos card
distributed to every NZ Family that can only be used at physical locations that
are part of the government pre-approved travel scheme. It needs to be an
eft-pos card so people cannot spend it online overseas and to keep the
transaction fees low. The card would have an app associated with it that would
• Card Balance • Previous Transactions
• Approved Venues and associated information • Booking information etc…
• Could have a discount scheme for
future use to entice kiwis to travel internally There would also be an
associated Website and dashboard for the venues to apply for the travel scheme
and enter the appropriate information of their business. This will also have
consumer analytics to help the venue understand the people visiting to help
with their marketing efforts etc..
Infrastructure: The card would run
on the Paymark network and venues can be loaded overnight. Payment to the
venues from the card would be paid overnight also via Paymark. Paymark would
discount their fees
The app would receive data from
both the card database (transactions) and the website database for the venue
Companies who offer the experience
would offer discount for experience or accommodation or travel . this could be
topped up by government or card .
e.g K Jet boats in Queenstown
charges !150 per ride but discounts to $ 100 . They could still be reimbursed a
portion of what they gave away