Thank YOU! So much for all of this advice!
I am sorry it has taken me a while to reply, I have still been inundated trying to bring clients home & on hold with airlines to organize credits and refunds.
I have taken all of this information and value on board and am currently re-writing my business plan, engagement with customers, and social media channels in view of how I see the next 12 months, 2 years and 5 years based on where I think the world is going, the way I think it is changing, and what benefit my business can bring to families and couples alike.
I sincerely appreciate the wisdom that has been passed on, and I will most certainly update this thread once I have completed the new business plan, to show you where your time to reply has lead me, and also ask any further questions I may have.
Thank you so much for all of your manaaki.