Reply To: Hi – we are a tiny NZ SME supplying Countdown and we haven’t had an order since the COVID struck. We urgency need the cashflow and for the stock not to age too much, because then they won’t accept it. The buyer is trying but no luck. How do we can a vital re-suppply order?

Hi Jem,

As above, we need a bit of further information as to what your product is.
I understand Countdown is still placing orders for almost everything in store, so you should be receiving orders. Do you know what your stock levels are like in-stores or if you are OOS?
Do you have a merchandiser who looks after your product?