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Reply To: Hi there,Help please.  I keep hearing that SMEs need to be more digitally capable to enhance productivity and build e-commerce capability to meet the changing needs for communicating and selling to customers online.  Where do you start?  Who can provide independent advice about the best software/apps etc to bring back office efficiency and drive customer focused engagement and sales? 

Hi there, you’ve got some great answers here! I would just add that you could consider this wonderful new online series of short digital lessons, from Tech Futures Lab. It’s almost a ‘fast tour’ through some of the new technologies out there.
https://www.digitalsuitcase.com/
If you want to get a digital agency to help you with customer activation and online selling, I can recommend Disruptive Unicorns also.
https://www.disruptiveunicorns.com/
All the best!
Melissa