Reply To: We have pivoted our business to offer nannies. How do you close a sale best once you have someone enquire? 

Some great advice above, make sure you know what your customer needs (ask) tell them how you can solve their problem and it always helps to provide social proof of how you’ve done it before by showcasing reviews from happy clients. It’s really important to remain credible by telling them if you don’t think you can solve their problem (you don’t have a nanny that’s the right fit) and recommend someone who can.