Reply To: Hi, if I have loaded a lot of information into an application but feel it is not the right programme for me moving forward, is it possible to ask them to provide our data in a useable format, such as a CSV or excel file, rather than having to redo everything.  Thanks 


Kia Ora Jeanine,

Most tech solutions have the ability for you to export your own data. Make sure there isn’t a way for you to export first but if there isn’t then that is something they should action.
This is your data remember.