Question :
Good morning everyone, we own a boutique hotel in Hawke’s Bay with a restaurant and bar attached. I understand what I am able to do regarding offering food services. My questions are, under alert level 3, can I open our accommodation rooms? If we cant open, can I requests my team members, keeping within the guidelines to come in and freshen the hotel up, maintenance and set up for reopening.Many thanks. 

Question submitted 18/04/20 @ 10:44am
Industry: Tourism
  • Hello! If you need help to get online for the food and beverage bit, we are a NZ business getting people online https://mobi2go.com/fast-tracked-digital-ordering


    With regard to being able to open your accommodation facility, you can do so under any of the alert levels. However, under levels 4 & 3 your guests will have to be under self isolation guidelines which may under alert level 3 require a minimum night stay period. This will require clarification.

    In relation to recommissioning your property for reopening, our sector has seen police question staff travelling for the purposes of maintenance and general cleaning where Hotels have been closed. We have however in our own business authorised employees to carry out safety and security checks. Where our Hotels are operating and remember Hotels are deemed essential services, our staff have encountered no travel restrictions.

    In summary, if your genuine intention is to open for guests you are permitted to go about your business. If it is to prepare for the future then this may be a grey area.

    Hope this helps, TIA website may be a good source of further info.

    Les Morgan

    Morena. For a fast, easy & zero commission online ordering system, checkout https://onlinerestaurant.co.nz

    These guys are a NZ business that are super committed to helping NZ restaurants and cafes get online. You can be online in less than a day. They help you with everything. Starting at $60+GST per month, there are no commissions unlike other providers like UberEats & Mobi2Go.

    Pick-up. Delivery. Facebook Shop. Order ahead.

    Totally worth checking out.

  • You must be logged in to reply to this topic.