Great insight and recommendation Pip.
Good news Pete – admin is a relatively easy gap to solve!
Another couple of options – you could identify some one working adjacent to your business (maybe a supplier or customer or even some one who does the same stuff but is non-competitive, and ask them how they do things. It can be really useful to have some one run through how they have their business set up, and get some insights on what’s working and what’s not.
There are also a lot of well qualified people looking for work at the moment – depending on size and needs, you could get an admin expert in on a contract to get some systems and processes set up for you and then either manage them yourself or have some one on a part time basis to support you.
Good luck! Vicky