Morena Susan. Tough place right. The BNZ is likely saying no, because of a number of factors, including that they are concerned about recoverability of their funding as a result of lower revenue for the business. So your choices are (1) lower your costs (2) earn more revenue – – to drive confidence and results where the Bank or other funders would be more open to backing you.
Right now, they are not going to fund you unless something changes right – so the focus should be on what you can change yourselves – either getting more or more certain revenue from your customer or finding new sources of customer income.
Have you talked to your customer about the situation – do you think you have the relationship to be able to do that?